Communication Without Confirmation = Pain

My dad has been in and out of the hospital for two different health issues. The past week has been a roller coaster of emotions, with progress on one health condition, until another one came along to derail any further progress. I was hoping for the best and fearing the worst.  I was also waiting. Waiting for tests. Waiting for procedures. Waiting for updates. Waiting for a doctor to deliver test results.

You Open the Door… and Discover Second-Person POV

When it comes to storytelling, most of us are familiar with first-person ("I did this") and third-person ("They did that") stories. But there's another oft-overlooked and engaging point of view: second-person storytelling. Let's explore what second-person storytelling is and why it's a fantastic tool for communication professionals who want to put their audience in the driver's seat.