The Story That Never Made It Upstairs

I had to synthesise the findings that needed to reach the executive leadership team. And the authentic communication captured in the last question changed my whole presentation. The biggest key themes and learnings were now framed in their own language.

The Real Story Is Being Told Without the Comms Team

If you are a member of the comms team in government or organisations, you have heard this many times. The decisions have been made, the policy set, the announcement is coming, and the strategic comms plan has been written. The first round of content has been deployed, and this is the first follow-up with the project team. And this is the feedback.

What a Crying Executive Taught Me About Recognition

A senior leader at a global employee experience company opened what she expected to be a routine email marking her fifteenth work anniversary. What she found instead made her cry. Her husband walked in, saw her on her phone in tears. He asked her what was wrong.

Stop the Fatigue: Benefits-Based Messaging in Internal Communication

It is midway through 2024, and we are all tired. The rate of change, pressures on our time, and world events have exhausted us. Business news is just coverage of AI, with little room for creativity or new ways of thinking about how we work or would like to work. According to a New Yorker…

Strategic Future Narrative: Connecting Past, Present, and Future Goals

Organisations seek to innovate, adapt, and envision new futures in our fast-paced business landscape. Effective communication of these future visions can feel daunting in the hustle and bustle of day-to-day operations. While communication departments are adept at crafting engaging messages and disseminating information, they can face significant hurdles when envisioning a future that has yet…

An Explorer’s Guide to Change Fatigue

In the uncharted territories of 2024 and beyond, the only constant is change. The weariness of change fatigue sets in as explorers tire on a perpetual voyage of discovery. The landscapes of transformation seem boundless, leaving us pondering when the journey will end and we can rest. Fear not! We'll unfurl the sails of change…