Narrative Strategy and Storytelling for Organisations
Helping organisations solve communication, engagement and change challenges through story
When it comes to storytelling, most of us are familiar with first-person ("I did this") and third-person ("They did that") stories. But there's another oft-overlooked and engaging point of view: second-person storytelling. Let's explore what second-person storytelling is and why it's a fantastic tool for communication professionals who want to put their audience in the driver's seat.
One of the greatest tragedies in the world is not getting what you want, and the other is getting it. I believe that was Oscar Wilde. Like most of his one-liners, it hits hard. It feels more true today than ever before in this rapid age of AI.
Friend and futurist Simon Waller invited me to explore the future of acting on his podcast, The Future with Friends. It led me to a surprising place. The conversation evolved into a discussion about the importance of emotion in navigating life as a human being. It led me to reflect on how emotion shapes communication. Not as something that drives us irrationally as a holdover from our distant past, but as the feature that has allowed humanity to outpace other species and thrive in increasingly complex societies.
"This Is F****ing Fantastic!" That was the opening line of a recent phone call with a client. I burst out laughing because I'd never heard her use language considered risque for work. But I got it; she loved it, and hearing it excited me, too. Why was she so happy? I'd helped craft a new…
In this blog, we'll explore methods for building empathy with your customers, delving beyond standard approaches to persona creation, and uncovering the emotional depth that drives more meaningful user insights.
As the year draws to a close, it’s the natural time to reflect, examine, and think about what we want for 2025. This process is critical—not just for business but for life itself. You can’t hit a goal you haven’t set or reach a destination if you don’t know where it is on the map. Life is a journey of stages, and the question becomes: Where do I want to be in this stage next year?
When was the last time you heard a story that truly resonated with you? One that pulled you in, made you feel, and left a lasting impression? Crafting a powerful story is no accident—it's a skill that can be learned and refined. I focus on that in my 'Influential Storytelling' course, an online live training program I'm excited to be running in collaboration with the team at the Future Skills Academy.
We've all been there. Someone says, "Let me tell you a story," you settle in, expecting something engaging. Then what you get is... well, a list of things that happened. While hearing about someone's day is excellent, let me clarify: a list of things that happened is not a story.
It is midway through 2024, and we are all tired. The rate of change, pressures on our time, and world events have exhausted us. Business news is just coverage of AI, with little room for creativity or new ways of thinking about how we work or would like to work. According to a New Yorker…
Organisations seek to innovate, adapt, and envision new futures in our fast-paced business landscape. Effective communication of these future visions can feel daunting in the hustle and bustle of day-to-day operations. While communication departments are adept at crafting engaging messages and disseminating information, they can face significant hurdles when envisioning a future that has yet…
Narrative Strategy and Storytelling for Organisations 